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Travel Consultant – Cairo Jobs


Job brief:
We are looking for Travel Consultants with great enthusiasm for traveling. You will be responsible for providing a high level of customer service while promoting and booking travel arrangements for clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele, to achieve designated sales targets.
Achieve monthly & annual sales turnover:-
• Assist clients in finding travel package deals for their needs, included but not limited to land services, accommodation, transfers, air travel, rail tickets, car rentals, travel insurance. 

• Provide competitive but profitable trips assuring that quality of tours is consistently of a high standard. 

• Ensure that enquiries are converted into bookings by quick, detailed and accurate response to enquiries. 

• Focus on up-selling and cross-selling.
• Record all enquiries and bookings.
• Create and update electronic records of clients.
• Reach the revenue and profit targets.
Customer Service:-
• Must have effective oral and written communication skills.
• Secure new client sales and retention through high level of customer service.
• Stay educated on international & domestic tourism information.
• Book flights, hotels & visas linked to the current booking and ensure all other services are confirmed.

• Provide alternatives for customer travel.

• Inform clearly all customers of terms, conditions and cancellation policy for each booking.
• Handle customer complaints with diplomacy and always escalate to the management.

Job Details

Date Posted:2017-03-07
Job Role:Customer Service and Call Center
Company Industry:Hospitality/Tourism/Travel

Preferred Candidate

Career Level:Mid Career

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Some local news is curated - Original might have been posted at a different date/ time! Click the source link for details.

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