Primary purpose of the job:
Coordinate Product Support activities, typing letters, quotations, invoicing, filling and data entry and executing all works related to Product Support Department.
1. Ensure that Department staff provided with all necessary information to enable them to direct and control their efforts.
2. Writing all correspondence Letters , E-mails,& faxes.
3. Create and maintain an appropriated record and customer files (correspondence to and from clients , quotations, call reports)
4. Co-ordinate the dairy and schedules arrangements for the staff
5. Coordinate the arrangements for internal & external meetings and assembles appropriate material for meetings and conferences.
6. Take dictation and transcribe from shorthand external and internal correspondence and reports.
7. Preparing technical and financial offers and tenders documents.
8. Responsible for invoicing, distribution of invoices, and maintaining a register of invoices.
9. Responsible to keep up-to-date record of expected service invoices sale with complete details i.e. customers, net price ,discount% etc
10. Preparing weekly reports, monthly reports and Service Engineers Performance reports.
11. Follow up the tender sites
12. Following company Quality Measurements System requirements.
13. Request office tools for the department.
14. Prepare reports of checks expected to be collected and sent it to the Financial Department.
|Career Level:||Entry Level|