Customer Service Agent (Outbound) – Fusion Global Services – FGS – Cairo Jobs

Job Summary:

We are seeking a detail-oriented, thorough, and organized customer Service Agent to join our growing team. You will be one of the first people to help grow one of the strongest startups in the Gulf area and personally grow with it. Being part of this account’s 1st batch opens huge doors of opportunities and advancement for both you and FGS.

Duties and responsibilities:

  • Handling Outbound and Inbound calls.
  • Act as the 1st point of contact with customers to resolve their requests regarding car spare parts.
  • Create, maintain and update database of customers with complete information and emails.
  • Consolidate existing customer base while building new customer base.
  • Record outbound call history and customers response in detail.
  • Ensure customer follow-up all the time.
  • Handle customer needs and requirements.
  • Respond to customer inquiries and resolve.

Job Details

Posted Date:2019-02-10
Job Role:Customer Service and Call Center
Company Industry:Telecommunications
Monthly Salary:US $500

Preferred Candidate

Career Level:Entry Level
Degree:Bachelor’s degree

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